Terms & Conditions

By allowing WERNER AIR FREIGHT to arrange for transport of packages, Client agrees to all terms and conditions within this Agreement. All Client information obtained by WERNER AIR FREIGHT in this Agreement will be used for credit and collection purposes and will be held in strict confidence.


Pending credit approval, Client’s account will be billed SEMI-MONTHLY unless otherwise arranged by WERNER AIR FREIGHT. PAYMENT IS REQUIRED IN FULL UPON RECEIPT OF EACH INVOICE, DUE NO LATER THAN TWENTY FIVE DAYS FROM THE INVOICE DATE. Client’s account will be assessed a 1.5% late fee for all invoices 30 days or more in arrears.


WERNER AIR FREIGHT will verify that the carrier has a minimum of $100,000.00 in cargo insurance prior to arranging transportation with that motor carrier.  The motor carrier will be responsible during transit for loss and damage up to actual fair market value, subject to a limitation of liability of $100,000.00 per shipment. Claims shall be subject to the provisions of 49 USC 14706 (Carmack Amendment). Any value declared on shipment in excess of $100,000 shall be Client’s own risk and motor carrier’s liability shall not exceed and shall be limited to $100,000.00 unless prior arrangements have been made by the shipper with WERNER AIR FREIGHT to arrange for the purchase of additional insurance by the motor carrier. WERNER AIR FREIGHT is a broker and as a broker is not responsible for loss, damage or delay incurred by shipper during the arranged for transportation. WERNER AIR FREIGHT will not be liable for loss, damages, or delay created by events WERNER AIR FREIGHT cannot control, including but not limited to acts of God, weather conditions, acts of public enemies, war, strikes, civil commotion, or mechanical or other delays of vehicle and/or aircraft used in providing transportation services or any other cause.  Shipper as used herein shall mean the consignor, consignee, or any other third party with an ownership interest or other interest of the goods shipped.


All requests for refund or credit of transportation charges must be received within 15 calendar days from the invoice date and must be either placed to (Fill In)or submitted in the online charge dispute section of WERNER AIR FREIGHT . A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. Shipper may not off-set invoices due to WERNER AIR FREIGHT against any unresolved claims against the motor carrier.


Federal law requires shippers to disclose the contents held within the package for which WERNER AIR FREIGHT  arranges for transportation. If shipper fails to accurately disclose contents to be shipped, WERNER AIR FREIGHT and the motor carrier will not be held liable.


In the event that WERNER AIR FREIGHT does not receive prompt payment for services rendered or any recruitment fees due, Client will be liable for collection costs incurred by WERNER AIR FREIGHT to include but not limited to, attorney fees, collection agency fees, and court costs. Furthermore, Client will be charged a fee of $1,000.00 for any returned check.