Our technology is designed for maximum delivery status visibility for you, your customers, and our operations team. We provide real-time integration with your internal customer service platforms, order entry software, and management portals to provide backend track and trace functions. We support a range of information transfer protocols to ensure smooth, rapid transfer of the critical information you need, including EDI and XML.
Our web-based tools put you in control of the process and in charge of your customer's experience. Our Supply Chain Solutions team will work with you to provide a custom Delivery Management Portal that may include:
- Real-Time tracking at the Package, Route, Stop, Driver and Scan level
- Digital Signature Capture
- Comprehensive Reporting
- Electronic Invoicing
- Automated Reporting Performance, Cost
- Online inquiries
- Cell Phone Integration
Implementation is rapid at Werner Air Freight thanks to a dedicated in-house Development Team with in-depth experience of supply-chain processes enabling fast turnaround of projects and ensuring faster time to market.
- Handheld scanners feed package location and shipment status information to a real-time web-based database
- Customers have real-time visibility of the location of packages at all times
- Tracking database is dynamically linked to customer's internal systems for true embedding from manifest to delivery
- Tracking system APIs are open for web-based customer reporting